30-Day Money-Back Guarantee At Mount2Ride, we stand by the quality of our products and offer a 30-Day Money-Back Guarantee. If you’re not completely satisfied with your purchase, you have 30 days from the delivery date to arrange a return.
Return Policy Details
Time Frame: You have 30 days from the delivery date to return your item(s).
Unused Condition: Items must be unused and returned in their original packaging.
Order Information: Include your order number with your return to ensure smooth processing. You can use the original packing slip or a handwritten note with your order number.
Processing Time: Returns are processed within 10 business days of receiving the item(s).
Return Shipping
Cost: You are responsible for covering the cost of return shipping. Original shipping costs are non-refundable. Carrier: Use your preferred carrier to send your items back to us. Ensure the package is securely sealed, and include your order number.
Ship Returns To
Mount2Ride Returns [Insert Address Here] Portugal, Europe
Important Information for Returns
Proof of Postage: Retain proof of postage and consider using tracked shipping to ensure your return reaches us safely.
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Additional Tips
For the fastest processing, ensure your return includes your order number and meets the return conditions.
If you have any questions or concerns about your return, our Customer Support team is here to help.
Contact Us
Your satisfaction is important to us, and we’re committed to making your Mount2Ride experience a positive one. For any questions about returns, feel free to contact our team at [Insert Email Address or Contact Form Link].