Are your mounts universal?
No, Mount2Ride mounts are not universal. Each mount is designed specifically for certain helmet models. Please check the product page to see if we offer a mount for your helmet. If you don’t see your helmet listed, feel free to reach out to us at [Insert Contact Email] to see if it’s on our to-do list.
Will the adhesive damage my helmet?
No, the 3M adhesive we use is designed not to damage your helmet. It provides a secure attachment while being gentle on your helmet’s surface.
Where is my order and shipping confirmation email?
Please check your spam or promotions folders for your order and shipping confirmation emails.
If you still can’t find them, please contact us at [Insert Contact Email] for assistance.
Is my action camera compatible with your mounts?
Our mounts are compatible with all action cameras that use a buckle clip attachment mechanism. Some compatible brands include:
- GoPro
- Insta360 One R
- DJI Osmo Action
- Xiaomi Yi 4K
and many more action cameras with a clip mounting mechanism.
What happens if my mount comes off?
Mount2Ride is not responsible for any damage to items mounted on our products. To avoid any issues, we strongly recommend following our installation instructions carefully. Improper installation may lead to poor adhesion.
Every Mount2Ride product includes a safety tether, which helps prevent the loss of your action camera if the mount fails.
If you have installation questions or need assistance, please contact us at [Insert Contact Email].
Can I remove the mount from my helmet?
Yes, you can remove the mount. Simply heat the adhesive with a blow dryer and gently twist off the mount.
Please note, if you plan to reattach the mount, you will need a new adhesive.
Where do you ship from?
We ship all orders from our warehouse in Portugal, Europe.
Since we only ship within Europe, there are no import fees or customs charges for our customers.
Do you ship to my country?
Currently, we offer shipping across Europe. To check if we can ship to your country, simply enter your shipping address during checkout. If there’s an issue, you’ll receive an error message indicating we don’t ship to that country. Feel free to contact us if you have questions about shipping.
Do you provide the helmet or action camera?
No, we only sell Mount2Ride chin mounts. You will need to install the mount on your own helmet and use your own action camera.
Do you have a product warranty?
Yes, all products sold on our website are backed by a one (1) year warranty. Please refer to our Warranty Policy for more details.
What is your return policy?
We offer a 30-day return policy. Please check our Return Policy for full details.
What currency are your prices in?
Our default currency is EUR (Euros).